These Terms of Service ("Terms") form a binding agreement between you and the developer of Voice Journal (the "Developer", "we", "us", "our") — an individual independent developer based in Sweden. They govern your access to and use of the Voice Journal mobile application, the website at voicejournalapp.netlify.app, and any related services (collectively, the "Service"). Please read them carefully.

Effective: April 26, 2026 · Last revised: April 26, 2026

By downloading, installing, accessing, or using the Service you agree to be bound by these Terms and by our Privacy Policy. If you do not agree, do not use the Service.

Article I Eligibility

Voice Journal is suitable for general audiences. To enter into these Terms with us you must be at least 13 years old (or the equivalent minimum age in your jurisdiction) and have the legal capacity required to do so. If you are under the age of majority where you live, you confirm that your parent or legal guardian has reviewed and agreed to these Terms on your behalf. You may not use the Service if you are barred from doing so under applicable law.

Article II Your account

The Service does not require you to create a username or password. We assign your installation an anonymous identifier (issued by Firebase Anonymous Authentication) so that we can deliver subscription entitlements and operate shared-journal features. You are responsible for maintaining the confidentiality and security of your device, the App's biometric lock (if you enable it), and your Apple ID. If you change devices and do not export your personal-journal content first, that content may be lost — see the Help & FAQ.

Article III License to the App

Subject to your compliance with these Terms, we grant you a personal, limited, non-exclusive, non-transferable, non-sublicensable, revocable license to download, install, and use the App on a device that you own or control, solely for your personal, non-commercial use. All other rights are reserved.

You may not, and may not permit anyone else to:

• copy, modify, adapt, translate, or create derivative works of the App;
• reverse engineer, decompile, or disassemble the App, except to the extent that applicable law (including Article 6 of Council Directive 91/250/EEC and Article 8 of Directive 2009/24/EC, as transposed in Sweden) expressly permits;
• remove or alter any proprietary notices in the App;
• rent, lease, sell, sublicense, or otherwise transfer rights in the App;
• use the App to build a competing product or for any commercial purpose without our prior written consent.

Article IV Subscriptions & in-app purchases

4.1 Free features and Premium

The Service includes free features and optional Premium features available through an auto-renewing subscription. Some additional content (such as individual notebook themes) may be available for purchase as one-time in-app purchases. Current pricing, billing periods, and any free-trial terms are shown to you in the App at the time of purchase and are governed by the App Store and your Apple ID.

4.2 Auto-renewal

If you start an auto-renewing subscription, payment will be charged to your Apple ID at confirmation of purchase. The subscription automatically renews for the same term at the same price unless you cancel auto-renewal at least 24 hours before the end of the current period. Your account will be charged for renewal within 24 hours prior to the end of the current period at the price disclosed in the App at the time of purchase.

4.3 Free trials

If a free trial is offered to you in the App, the trial converts automatically into a paid subscription unless you cancel before it ends. Any unused portion of a free trial is forfeited if you start a paid subscription before the trial ends.

4.4 Managing and cancelling

You can manage and cancel subscriptions in the Settings app on your iOS device under Apple ID > Subscriptions, or by following the instructions at https://support.apple.com/en-us/HT202039. Cancellation takes effect at the end of the current billing period.

4.5 Price changes

We may change the price of a subscription. Where required by Apple's rules and applicable law, we will notify you of any price increase before it takes effect and give you an opportunity to cancel.

Article V Refunds

Purchases made through the App Store are processed by Apple. Refund requests are handled by Apple in accordance with its policies. To request a refund, please visit https://reportaproblem.apple.com. Where applicable mandatory law (such as the EU Consumer Rights Directive, as transposed in Sweden in lag (2005:59) om distansavtal och avtal utanför affärslokaler) grants you a statutory right of withdrawal, you may exercise that right in accordance with that law; please note that for digital content delivered immediately and with your consent, the statutory right of withdrawal may be lost once delivery has begun, in accordance with applicable EU consumer law.

Article VI Your content

You retain all rights you have in the audio recordings, transcripts, mood and theme tags, summaries, and any other content you create or generate through the Service ("Your Content"). The copyright in Your Content belongs to you.

To enable us to operate the Service for you, you grant us a limited, worldwide, royalty-free, non-exclusive, sublicensable (only to our service providers acting on our behalf) license to host, transmit, store, process, and display Your Content solely for the purposes of (i) providing the features of the Service to you, (ii) transmitting Your Content to other participants of any shared journal you publish to, (iii) performing transient cloud transcription and analysis as described in our Privacy Policy, (iv) backing up and restoring data at your request, (v) maintaining the Service, and (vi) complying with applicable law. This license terminates when Your Content is removed from our systems, except that backups, copies retained by other participants of a shared journal, or copies retained as required by law may persist for a limited period.

We do not claim ownership of Your Content. We will not use Your Content to train artificial intelligence or machine-learning models, or for advertising. You are solely responsible for Your Content and for ensuring you have the necessary rights to record and process any voices, names, or information it contains.

Article VII Shared journals

The Service lets you create journals that you share with one or more other Voice Journal users you have invited ("Shared Journals"). Public posting, public feeds, and public profiles are not part of the Service.

• Server storage. Audio, transcripts, and metadata published to a Shared Journal are stored on our backend (Firebase) so participants can sync them across devices, and remain there until you or another authorised participant deletes the entry, or until the Shared Journal is deleted.
• Visibility. Anything you publish to a Shared Journal is visible to every participant of that Shared Journal. Once another participant has downloaded or exported a copy, we no longer control what they do with it.
• Consent for other voices. If a recording you publish to a Shared Journal contains the voice or personal information of another identifiable person, you represent and warrant that you have any consent legally required in your jurisdiction to record and share it.
• Leaving a Shared Journal. Leaving a Shared Journal does not automatically delete the entries you previously published; you can delete those entries before leaving if you want them removed for everyone.
• Reporting and removal. If you believe content in a Shared Journal violates these Terms or the law, please contact us at voicejournal@outlook.com; we may remove content or suspend access to a Shared Journal in accordance with Article XIV.

Article VIII Acceptable use

You agree not to use the Service to:

• record or process the voice or personal information of another person without any consent legally required for that recording;
• upload or transmit content that is unlawful, harassing, defamatory, hateful, infringing of intellectual property or privacy rights, or that depicts the sexual exploitation of minors;
• attempt to gain unauthorised access to our systems or to other users' data, including the contents of Shared Journals you do not participate in;
• interfere with or disrupt the integrity, performance, or security of the Service;
• use the Service in violation of any applicable law or regulation, including export-control or sanctions laws.

Article IX AI-generated outputs

The Service uses third-party speech-to-text and large language model providers (currently ElevenLabs and OpenAI) to produce transcripts, mood and theme analyses, and voiced summaries. These outputs are generated automatically and may contain errors, omissions, or unexpected results. You should not rely on AI-generated outputs as accurate or complete records of what you said. We provide these outputs "as is" and disclaim any warranty of accuracy.

Article X No medical, mental-health, or professional advice

Voice Journal is a journaling and self-reflection tool. It is not a medical device, and it is not intended to diagnose, treat, cure, or prevent any condition. The Service does not provide medical, mental-health, psychological, legal, financial, or professional advice. If you are experiencing distress or a mental-health emergency, please contact a qualified professional or your local emergency services. The Service is not a substitute for the care of a licensed clinician.

Article XI Third-party services

The Service relies on third-party providers (including Apple, Google / Firebase, ElevenLabs, OpenAI, and RevenueCat) to deliver certain features. Your use of those providers' technology embedded in the Service is also subject to their applicable terms and privacy policies. We are not responsible for the acts, omissions, or content of third-party services that are not part of the Service.

Article XII Privacy

Our handling of personal information is described in our Privacy Policy, which forms part of these Terms.

Article XIII Feedback

If you submit suggestions, ideas, or other feedback about the Service, you grant us a perpetual, irrevocable, worldwide, royalty-free, transferable license to use that feedback for any purpose without obligation or compensation to you.

Article XIV Termination

You may stop using the Service at any time by uninstalling the App. We may suspend or terminate your access to the Service if you breach these Terms, if we reasonably believe your use creates a security or legal risk for us or others, or if we discontinue the Service. Termination does not entitle you to a refund except as required by applicable law or Apple's policies. Provisions that by their nature should survive termination — including Articles VI, XV, XVI, and XVII — will survive.

Article XV Disclaimer of warranties

To the maximum extent permitted by applicable law, the Service is provided "as is" and "as available", without warranties of any kind, whether express, implied, statutory, or otherwise, including any warranty of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, or uninterrupted or error-free operation. We do not warrant that any defect will be corrected, that any AI-generated output will be accurate, or that the Service will be free of viruses or other harmful components.

Nothing in these Terms excludes or limits any liability or warranty that cannot be excluded or limited under mandatory consumer law applicable to you, including the Swedish Consumer Sales Act (Konsumentköplag (2022:260)) for residents of Sweden and the EU Sale of Goods and Digital Content Directive 2019/770 for residents of the EU.

Article XVI Limitation of liability

To the maximum extent permitted by applicable law:

• in no event will we be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, data, business, or goodwill, arising out of or in connection with your use of (or inability to use) the Service, even if we have been advised of the possibility of such damages;
• our total aggregate liability arising out of or in connection with these Terms or the Service will not exceed the amount you paid us through the App Store for the Service during the twelve (12) months preceding the event giving rise to liability.

Nothing in these Terms limits or excludes liability for fraud, gross negligence, willful misconduct, death or personal injury caused by negligence, or any other liability that cannot be limited or excluded under applicable mandatory law (including, for residents of Sweden and the EU, your statutory consumer rights).

Article XVII Governing law & dispute resolution

These Terms are governed by the laws of Sweden, without regard to conflict-of-law principles. Any dispute arising out of or in connection with these Terms or the Service will be subject to the exclusive jurisdiction of the competent courts of Sweden, with the District Court of Stockholm (Stockholms tingsrätt) as the court of first instance, except that, where applicable mandatory consumer-protection law grants you the right to bring proceedings in your country of residence or to invoke the law of your country of residence, those rights are preserved. EU consumers may also use the European Commission's Online Dispute Resolution platform at ec.europa.eu/consumers/odr.

Article XVIII Export & sanctions

You may not use or export the Service in violation of applicable export-control or sanctions laws of the European Union, Sweden, the United States, or any other applicable jurisdiction. You represent and warrant that you are not located in, and that you are not a citizen or resident of, a country or region subject to comprehensive sanctions, and that you are not on any list of restricted or denied parties maintained by a government authority.

Article XIX Changes to these Terms

We may update these Terms from time to time. When we do, we will revise the "Last revised" date above. If a change is material, we will provide additional notice (for example, an in-App alert) before the change takes effect. Your continued use of the Service after the effective date constitutes acceptance of the updated Terms. If you do not accept the updated Terms, you must stop using the Service.

Article XX General

• Entire agreement. These Terms, together with the Privacy Policy, constitute the entire agreement between you and us regarding the Service.
• Severability. If any provision of these Terms is held invalid or unenforceable, the remaining provisions remain in full force and effect.
• No waiver. Our failure to enforce any right or provision of these Terms is not a waiver of that right or provision.
• Assignment. You may not assign or transfer these Terms without our prior written consent. We may assign these Terms in connection with a sale or transfer of the Service.
• Force majeure. We are not liable for any failure or delay in performance caused by circumstances beyond our reasonable control.
• Language. The official version of these Terms is in English. Any translation is provided for convenience only.

Article XXI Apple App Store — additional EULA terms

The following additional terms apply if you obtained the App from the Apple App Store. They are required by Apple Inc. ("Apple"). If there is any conflict between these Terms and Apple's standard end-user license agreement, these additional terms control with respect to your relationship with Apple.

• Acknowledgement. These Terms are concluded between you and us only, not with Apple. We, not Apple, are solely responsible for the App and its content.
• Scope of license. The license granted in Article III is limited to a non-transferable license to use the App on any Apple-branded products that you own or control, as permitted by the Apple Media Services Terms and Conditions.
• Maintenance and support. We are solely responsible for providing any maintenance and support services for the App. Apple has no obligation to provide any maintenance or support services.
• Warranty. To the extent any express warranty is provided, we are solely responsible for honouring it. In the event of any failure to conform to an applicable warranty, you may notify Apple, and Apple will refund the App's purchase price (if any). Apple has no other warranty obligation with respect to the App.
• Product claims. We, not Apple, are responsible for addressing claims relating to the App or your possession or use of it, including (i) product liability claims, (ii) claims that the App fails to conform to any applicable legal or regulatory requirement, and (iii) claims arising under consumer protection or similar laws.
• Intellectual property. In the event of any third-party claim that the App or your use of it infringes that third party's intellectual property rights, we (not Apple) will be responsible for the investigation, defence, settlement, and discharge of any such claim, to the extent required by these Terms.
• Legal compliance. You represent and warrant that (i) you are not located in a country that is subject to a US Government embargo or that has been designated by the US Government as a "terrorist supporting" country, and (ii) you are not listed on any US Government list of prohibited or restricted parties.
• Third-party beneficiary. You acknowledge that Apple and its subsidiaries are third-party beneficiaries of these Terms. Upon your acceptance of these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you.

Article XXII Contact

Questions about these Terms can be sent to:

Voice Journal — Independent Developer, Sweden
Email: voicejournal@outlook.com

Voice Journal End of Appendix II